HOSTING AND SUPPORT
I provide ongoing support plans for all of my clients and projects including content maintenance, ongoing SEO, WordPress training and consulting, and general support. All of my plans have basic maintenance including site backup, security, monitoring, and recovery. I can design the right support plan based on your needs.
Why Do I Need Support?
Depending on your level of expertise, you may need very little support or a turn-key solution that is fully supported for the long haul. I work with clients to determine what level of comfort they have with creating content, maintaining SEO, and general WordPress maintenance. Working together, we create a plan that works best for you and your business.
General support is important because it includes routine maintenance of your site — things like performance monitoring, analytics reporting, and backups (and restoration in the case of an unlikely catastrophe).
I work with many clients who need a website and simply want the ability to manage the basic content on the site. They don’t have the expertise or desire to manage the technical aspects of hosting, like software updates, backups, security, or other technical issues that can come up over time.
I partner with clients to become their go-to resource for this aspect of the website and provide monthly support to make sure the website stays in top form, and always just an email, message, or phone call away.
Website Support & Maintenance Plans
Providing ongoing support of your website is a natural progression of building the site. I not only make myself available to answer questions you have about the site, but I can also help you with content, ongoing SEO, content optimization, or other services to help you grow your company with the new site.
This support does not include adding or changing features on the website, but as an ongoing support client, you will have priority access to scheduling for the addition of new elements or functionality to your site.
I partner with SiteGround, a premium managed-hosting provider for WordPress. After many years of trial and error, I find SiteGround to be reliable, fast, and very cost-effective.
I do not provide hosting services myself but can facilitate setting up hosting with SiteGround, or I am happy to work with your existing hosting provider if you have already established one.